March Theme: Patient Frustration

As doctors, we often approach our patients with the best of intentions, but sometimes, even those are not enough. Over the course of our career, patients will become frustrated by their care for a variety of reasons – some outside of our control, and some within. It is in these moments that our ability to empathize with our patients are truly tested. Dive into the perspective of the upset patient to see what makes them tick.

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Dr. Lisa Robinson

“Being an underrepresented minority, physician, and scientist, it’s something I’m always aware of…I am aware that we are not that diverse in those disciplines, even in Toronto, which is one of the most multicultural cities in the world.”

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What do you think?